Difficult Conversations and De-Escalation Techniques
Difficult Conversations and De-Escalation Techniques (Webinar) 1.5 CEU, 20% • Member Price: Free for SDDS Members Workplace conflict is an unavoidable challenge that can impact productivity, morale and overall performance. When not addressed, it can lead to absenteeism, reduced job performance, and strained customer relationships. However, most employees are unaware...
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