Super CE – Week of Webinars

Super CE – Week of Webinars2021-01-13T14:31:06-08:00

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It’s a Hail Mary kinda year…with the current COVID situation, we need to change things up for our 2021 Convention & Expo and we’re hoping you’ll join us. This year we’re hosting Super CE – Week of Webinars (WOW), with five days of webinar programming. The event will take place Monday-Friday, February 1st-5th, 2021 with classes from 7:30am-8:30pm.

The Super CE – Week of Webinars brings dentists & dental professionals together to:

  • Get CE credit in the comfort of your own home
  • Enjoy a variety of speakers on current dental topics and trends
  • Meet vendor representatives on the latest products and services
  • Programming available for the entire dental office

Sign Up Now!

Sign up to attend with the online form »
Sign up to attend with a fillable registration form »
Register as an sponsor/exhibitor »
Instructions for completing fillable PDF forms: Please open the fillable PDF form directly in Adobe Reader®/Acrobat. Get the free latest version of Adobe Reader®. Once you have filled out each field, please save a copy for your records to guarantee submission. Next, click the SUBMIT button to return the completed form to SDDS by email.

Event Information:

Monday, February 1, 2021

Noon–1:30pm • 1.5 CE, Core
HIPAA: Highlights, Hoopla and Hooey
Theresa Sheppard, RDA

Is your practice on the HHS “wall of shame” website? Did you know that there are 25 steps to HIPAA compliance? Is your federally mandated risk analysis document current – or do you even have one? Do you include an audit trail with your month end reports? Does your security officer conduct the proper exit protocol when a team member leaves your practice? Do you know what “rights” your patients have when requesting a records release? Federal mandates require ongoing training, annual risk analysis and updates. Attend this course to make sure your office is compliant and safe (and that you have added COVID protocols to your written policies and procedures!).

5:30–8:30pm • 3 CE, Core
RM18: Calibrate Your Risk Radar
Ruchi Sahota, DDS and John Sillis, Esq.
Sponsored by TDIC
This new course is designed to teach dentists how to spot issues that arise during treatment, which could lead to complaints, claims, or lawsuits. Through examination of actual TDIC cases and RM Advice Line calls, this course highlights useful risk management strategies related to patient care and case selection. Completion of this course will qualify TDIC-insured dentists for a 5% Professional Liability premium discount for two years. Learning Objectives:

  • Employ comprehensive patient and case selection criteria
  • Identify the warning signs of high-risk patients, situations and cases
  • Identify when to refer patients

Tuesday February 2, 2021

7:30am–9:00am · No CEU
Breakfast with the Brokers
Brian Flanagan, Integrity Practice Sales; Ray Irving, Professional Practice Sales; Tim Giroux, DDS, Western Practice Sales; Roy Fruehauf, ddsMatch

Are you thinking about selling your practice? Or are you thinking about buying a practice? Join this “breakfast club” to ask your questions, listen to our SDDS vendor member brokers talk about the current market, what the forecast looks like and finding opportunities on both ends of the spectrum. Discussion will include due diligence, disclosures and more – from BOTH perspectives, buyers and sellers.

7:30am–9:00am · 1.5 CEU, Core
OSHA with a COVID Twist
Leslie Canham, CDA, RDA, CSP

Update OSHA Compliance and create a Respiratory Plan. This course meets OSHA required training for Bloodborne Pathogens, Hazard Communication, and Aerosol Transmissible Diseases. As an authorized OSHA Outreach Trainer, Registered Dental Assistant, and Certified Speaking Professional, Leslie will help the dental team return to work safely and confidently! Learning Objectives:

  • Learn what OSHA regulations pertain to COVID-19
  • Identify reliable resources for infection control and safety
  • Meet annual OSHA training requirements

Noon–1:30pm · 1.5 CEU, Core
Incorporating Behavioral Strategies into Your Dental Practice: Treating Patients with Special Needs
Mary Rettinhouse, MS, BCBA; Amy McCreary, MS, BCBA; Autism Clinical Specialist, Behavior Analysts; Alta Regional Center
Sponsored by Liberty Dental Plan
Individuals with Autism (ASD) and Intellectual Disability (ID) are at an increased risk for tooth decay and loss compared to the general population. In addition, this population accesses dental care far less. Providing dental treatment for this population can be difficult due to challenging behaviors (aggression, self-injury etc.) as well as limitations in functional skills (remaining seated, following instructions etc.). In this presentation the speakers will discuss the following:

  • Review of the literature: Oral Health Statistics, Why People Avoid the Dentist, Successful Models for Increasing Compliance with Dental Procedures
  • Evidence-Based Practices for Patients with ASD/ID
  • Practical strategies for tailoring your practice to reach this population

Noon–1:30pm · 1.5 CEU, 20%
Tech Tools That Put Practice Management into Hyperdrive
Paulina Song, MHA

Ever wished there were more hours in a day, or that you could clone yourself? With technology and automation, you can save valuable time while relying on tech tools to deliver high quality and consistent performance. As a fellow AADOM member, I will show you how I curated a suite of products to grow my practice while taking back my time. We will discuss current dental management tech tools on the market, as well as many other software products that you may have never heard of! This course will help you build your own custom “tech stack” so that you, too, can turn your front office into an administration machine! Learning Objectives:

  • Learn how to work smarter not harder by automating repetitive and time-consuming tasks
  • Discover tech product solutions for everything from HR to marketing, to project management and internal communications
  • Hyperdrive your efficiency by building your own “tech stack”
  • Learn how to compare various software products to make sure you make the right purchase decision for your practice
  • Administrative Tech Product Q&A from Silicon Valley’s industry experts

6:00pm–8:00pm · 2 CEU, Core
Conquering COVID Consequences: Stress, Anxiety and Silver Linings
Gary Zelesky

For almost a year now, COVID has been a part of our lives. Shutdowns, new protocols, cancellations, ongoing changes with schedules and directives, both in the office and in life, have caused dental professionals, patients and the public much stress, anxiety and even depression. Our mental well-being (ours and our patients’) is at stake here and will take its toll on our health – mental health, physical health and our patients’ health. This course will explore a “game plan” to identify, overcome and find the silver lining playbook for our every-day life. Learning Objectives:

  • Your physical, mental and emotional health is imperative for those with whom you work and serve – put it all in perspective!
  • Making positive choices are essential during times of overwhelming opposition
  • Overcome stress by finding the silver linings

6:30pm–8:30pm · 2 CEU, 20%
Rise and Thrive – Find a Practice Within Your Practice (Docs Only)
Melinda Heryford, MBA

Are you experiencing continued schedule changes and seeing loss in production? Is the inconsistency of your schedule affecting your mood and the overall mood at the office? Invest your time to reveal the big opportunities within your practice to schedule more patients and increase your productivity. Discover the magic elements to having consistent and predictable growth. Lead your team to achieve improved outcomes. Learning Objectives:

  • Uncover hidden opportunities
  • Create consistency and predictability
  • Recover the losses in hygiene production

Wednesday February 3, 2021

7:30am–9:00am · 1.5 CEU, Core
Simple Solutions/Complex Problems – Don’t Look at Just Teeth – Look at the Whole Patient
Tim Mickiewicz, DDS
Sponsored by True Function Laboratory
Every day, we see advances in all medical specialties from neurology to psychiatry and beyond. We are masters of engineering, physics and infection control. But…are we looking out for our patients when we fail to present comprehensive plans? Do we know our limits? Do we ask “why?”
Aimie… One patient, all of the answers.
We will examine the red flags of a “simple” orthodontic case, one that resulted in several retreats, relapse, psychosocial isolation, chronic physical, mental and fiscal pain. WHY? A bit of tunnel vision, dogma and being human, perhaps. This isn’t about negligent treatment – it’s about Aimie…the person, her story (not the story of Aimie’s teeth). Learning Objectives:

  • The potential systems that fall in our collective scope as dentists
  • Integration and collaboration with the multitude of medical and dental disciplines
  • Taking our profession to an unimagined level

7:30am–9:30am · 2 CEU, Core
Infection Control
Leslie Canham, CDA, RDA, CSP

COVID-19 demands that we review, update, and fine tune our infection control knowledge, skills, and procedures. In this high-energy, memorable course, learn how to update existing infection control practices to meet the dental board and current CDC Guidelines. Learning Objectives:

  • Understand how to incorporate the CDC Guidelines in your practice
  • Learn how to achieve a culture of infection control and safety compliance though teamwork
  • Identify resources for infection control and safety

Noon–1:30pm · 1.5 CEU, Core
IT Security Nightmares
Jonathan Szymanowski, DMD, MMSc

The computer system in your dental office is one of the most anxiety provoking and least understood pieces of equipment. The goal is to present simple steps you can take to build confidence in your IT systems so you can avoid a security nightmare of a major security breach. Learning Objectives:

  • HIPAA compliance and security
  • Back-up systems, internet gateway security
  • Safe and secure email

5:00pm–6:00pm · 1 CEU, Core
Ortho Pearls: Boundaries of Orthodontic Treatment
Peter Worth, DDS

No matter what treatment system you use, keys to orthodontic success by BOTH general dentists and specialists will be discussed. Ideal orthodontic goals will be reviewed. Since each patient presents a unique problem set, these goals may need to be customized. To illustrate this process, several cases will be presented.

6:00pm–8:00pm · 2 CEU, Core
Why We Need to Incorporate Teledentistry in the Dental Practice
Theresa Sheppard, RDA

Healthcare doesn’t look the same as it did a year ago. With the challenges brought upon us during 2020, whether it be COVID-related closures and reopening processes and expenses, staffing availability, patient reluctance and rescheduling challenges, moving forward requires healthcare providers to pivot. Adapting and exploring the “new normal” offers many opportunities to expand your options for patient care. Teledentistry provides another venue in which patients can receive care and can grow the practice without adding operatories. Discussion will include how teledentistry:

  • Reduces and streamlines clinical and administrative duties
  • Allows for flexibility in scheduling
  • Increases compliance for patients who are reluctant to come into the practice

6:30pm–8:30pm · 2 CEU, 20%
Workers’ Comp – RM Best Practices (Docs Only)
Trina Cervantes; TDIC; Jennifer Rivas & Christina Fisher; Sedgwick
Sponsored by TDIC
This course will provide an overview of workers’ compensation and when to open a claim. We will take a deeper dive into TDIC’s workers’ compensation process, review workers’ compensation data and discuss techniques you can implement in your practice to reduce your work-related risk. We will also go over what to do when your employee reports to you that they tested positive for COVID-19. Learning Objectives

  • Understand workers’ compensation insurance and why you must have it
  • Learn how to interact with your employee when they get ill or injured in the dental office
  • Implement risk management and best practices techniques to prevent work-related injuries

Thursday February 4, 2021

7:30am–9:00am · 1.5 CEU, Core
The Identification and Management of Vesiculobullous Lesions of the Oral Cavity
Rashidah Wiley, DDS

Receiving a diagnosis of a vesiculobullous disease can greatly alter a patient’s life. As health professionals, we should be able to give a proper diagnosis, and provide education and support for our patients. Vesiculobullous a.k.a. mucocutaneous lesions represent one of the largest group of pathologic diseases. These ulcerative lesions often first present in the oral cavity, so it is important that dental professionals be aware of the signs and symptoms of these disease processes. Learning Objectives

  • Identify the clinical presentation of the following disease processes: lichen planus, lichenoid mucositis, benign mucous membrane, pemphigus vulgaris, and erythema multifome
  • Discussion of the pathogenesis of the various diseases
  • Review the different ways to manage vesiculobullous lesions of the oral cavity

7:30am–9:30am · 2 CEU, Core
California Dental Practice Act
Leslie Canham, CDA, RDA, CSP

Attend this mandatory license renewal course for updates on current laws that affect dentistry. Topics will include scope of practice, violations of the dental practice act and attending regulations, citations, fines, license actions, mandatory reporter obligations, prescription-writing regulations, license renewal requirements, and determining the legal use of utilizing dental auxiliaries. Learning Objectives:

  • Understand scope of practice, violations and attending regulations
  • Learn about new duties and settings and license renewal requirements
  • List required postings for Dental Practices

Noon–1:30pm · 1.5 CEU, 20%
Shake Off Your Scheduling Blues – Make an Easy Comeback
Melinda Heryford, MBA

Would you love a full schedule that stays full? Would you like it to be easier? Learning Objectives:

  • Unburden five front office systems – make your job easier
  • Experience fewer broken appointments
  • Have patients say yes to treatment now

Noon–1:30pm · 1.5 CEU, Core
Do You THINK You’re Compliant? Compliance is More than a Checklist!
Theresa Sheppard, RDA

There are many layers of compliance that a practice needs to follow. Whether it is radiation safety, OSHA, HIPAA, ACA, Infection Control, IPP post-COVID protocols, or Harassment Prevention, written procedures must be updated EVERY time there is a change in your practice or, at least, annually. Learning Objectives:

  • How to update your HIPAA manual to include protocols regarding protected health information of your patients (during COVID and beyond)
  • How to ensure your WRITTEN radiation safety protocol includes rationale for prescribing x-rays, diagnoses and treatment planning
  • What constitutes “a change in your practice?”
  • How to perform your own OSHA walkthrough assessment

Noon–2:00pm · 2 CEU, Core
A Fly on the Wall: An In-Depth Behind the Scenes Look at a Successful Relationship Between a Dental Laboratory Technician and Dentist
Miles R. Cone, DMD, CDT, FACP
Sponsored by GC America
Lines of communication between the dental laboratory technician and the dentists they work with are frequently marked by antagonism and derision. More so than the damage to the fragile egos of these professionals are the potential untoward negative ramifications to the patients being treated.
This course aims to elucidate the inner workings of an efficacious and amicable collaboration between colleagues endeavoring to promote and maintain the oral health of others. Learning Objectives:

  • Review the roadblocks and hurdles that currently exist between the clinician and technician that may hinder the successful treatment of each patient
  • Determine the chairside/benchtop communication protocols and current materials available to the ceramist and dental professional that can be utilized in the restoration of fixed, implant, and removable restorative treatment plans that will ensure the highest quality final product at delivery.
  • Develop systems of communication between the laboratory and the clinic to facilitate all aspects of final impressions, shade analysis, and treatment planning
  • Apply new concepts and techniques with the dental clinic and laboratory

6:00pm–7:30pm · 1.5 CEU, Core
Phantom Tooth Pain
Clifford Chow, DDS

Phantom Tooth Pain has been defined as tooth pain or pain at an extraction site in the absence of any clinical or radiographic pathology. Clinicians face challenges with this condition because of a lack of consensus on diagnosis, etiology and treatment of the condition. The course will cover recognition, taxonomy, diagnosis, etiology, pathophysiology and treatment of Phantom Tooth Pain.

7:30pm–9:00pm · 1.5 CEU, 20%
Why Your Patients Won’t Tell Other People That You Are an Amazing Dentist …And What You Can Do to Change That
William van Dyk, DDS

Do your patients know what great dentistry is? Well, they know what looks good and feels good, but of course there is much more to dentistry than that. Learn specific strategies that you and your team can use to provide such high-quality service that your patients tell their friends and family. Learning Objectives:

  • All members of the dental team will understand the importance of quality communication
  • The dental team will see the ways that quality can be communicated
  • The team will see simple changes that will help patients feel the exceptional quality of the practice

Friday February 5, 2021

7:30am–9am · 1.5 CEU, Core
Case Presentation on a COVID Budget
Bryan Judd, DDS

Now, more than ever, is a time to rethink the way you present treatment options to your patients. How can your daily routine be enhanced to help your practice grow and your patients to be better educated about the state of their dental health and options for treatment? State-of-the-art techniques in the days of COVID can be used to impress your patients using photography and new diagnostic tools. This discussion will share pearls for every dentist, for everyday use! Learning Objectives:

  • How to use high quality dental photographs in the new patient exam
  • Excel in your photography set up and acuity, especially for marketing and publications
  • In-depth case presentations to WOW your patients!

7:45am–9:45am · 2 CEU, 20%
Claims, Compliance and Communication – What’s the Magic Combination?
Christine Taxin
Sponsored by CareCredit and Weave
Have you ever wondered why some treatments are no longer paid when you submit to dental insurance for reimbursement? Do you feel overwhelmed by the nuances of the changes to dental plans? Are your patients complaining about services not being covered? It’s easy for dental practices to get swept-away by the myriad of complex billing and compliance issues that are causing so many issues. What are the newest changes? Learning Objectives:

  • Learn the changes on the dental claim form
  • Understand the need to match the documentation to the codes used for billing
  • Legal requirements for dealing with overpayments, write-offs, documentation and more

10:00am–Noon · 2 CEU, Core
Immediate Implants for Enhanced Esthetics – Workflow for Faster, Easier and Better Outcomes
Ash Vasanthan, DDS, MS

Implant dentistry is one of the fastest changing and improving fields of dentistry. With the advent of Cone Beam CT and intra-oral 3D scans and 3D printing, implant dentistry has seen a giant leap in this space. Today, we can plan and place immediate implants with predictable results for much better and smoother patient experiences. Tips, tricks and challenges will be discussed in a case-based learning format. Learning Objectives:

  • Learn the workflow which could take the patient from extraction to crown in 3 months
  • Understand the science behind an immediate implant
  • Clinical factors for successful management of the implant site

Noon–2:00pm · 2 CEU, Core
Creating Predictable Results When “Opportunity” Happens
Mark Malterud, DDS, MAGD
Sponsored by Zest Dental Solutions
Stimulate your creativity as we examine how to handle situations, from minor to complex, that develop during routine treatment. Learn how to turn potential failures into successes as we delve into all aspects of patient care from diagnostics to advanced restorative care. Let my 35 years of screw ups and learning from them, help guide you to more successful strategies in patient care. Learning Objectives:

  • How new technologies can be incorporated to help problem solve complex situations
  • Examine new and old products that can make our lives easier during routine dental treatments
  • Leverage the inevitable failures that are associated with problems created by neglect and poor home care
  • Develop techniques that help to prevent these unintended consequences

2:00pm–4:00pm · 2 CEU, Core
Carte Blanche: Aesthetic and Functional Foundations for the Complete Denture
Miles R. Cone, DMD, CDT, FACP
Sponsored by Zest Dental Solutions
Restorative and prosthetic dentistry is in a state of crisis. Social media, corporate advertising, and even the most reputable dental symposiums all place a heavy emphasis on fixed anterior treatments (i.e., cosmetic dentistry). There is a new wave of clinicians and technicians that are well aware of the necessity for education and training of complete dentures and are pushing the boundaries of contemporary aesthetics with hyper-real removable prosthetics in a bold effort to rekindle the love affair with the original full arch/mouth rehabilitation. Learning Objectives:

  • Establish the parameters of complete dentures that are coincident with contemporary fixed prosthetics and how they apply to treatment planning
  • Review many of the current shortcomings that exist with all phases of removable complete dentures prosthetics
  • Develop a case-specific armamentarium based on aesthetic and functional demands for each patient
  • Apply new concepts and techniques to your current patient base


Leslie Canham, CDA, RDA, CSP
Ms. Canham is a nationally recognized speaker and consultant specializing in infection control, OSHA compliance, the Dental Practice Act, and HIPAA regulations. Her programs are highly interactive with audience participation to educate and entertain. In the dental field since 1972, Ms. Canham’s dental experience and expertise help dental professionals reduce risks and comply with OSHA regulations.


Trina Cervantes, RDH; Risk Management Analyst
Ms. Cervantes speaks nationally at seminars and at dental schools where TDIC is the endorsed carrier. She advises dentists in the areas of professional and employment liability and property risk management. She pursued a dental hygiene license and worked in private practice for 13 years before returning to TDIC.


Clifford Chow, DDS
Dr. Chow is an Orofacial Pain Specialist that limits his practice to the prevention, diagnosis and treatment of temporomandibular disorders and orofacial pain. He graduated with a D.D.S. degree from the University of California San Francisco School of Dentistry in 1981. He also graduated from University of California Berkeley in 1977 with a B.A. in Biochemistry. He is a Diplomate of the American Board of Orofacial Pain and also is Board Certified in Orofacial Pain with the American Board of Orofacial Pain. He is a Fellow with the American Academy of Orofacial Pain. He is a Fellow of the American Academy of General Dentistry. He also serves as an Assistant Clinical Professor and Orofacial Pain Consultant at the University of California San Francisco School of Dentistry.


Miles R. Cone, DMD, CDT, FACP
Dr. Cone is a graduate of Tufts University School of Dental Medicine, and completed a three-year Prosthodontic residency program while serving in the United States Army. In addition to achieving board certification and diplomate status within his specialty, Dr. Cone has also successfully challenged all the requirements necessary to earn his designation as a Certified Dental Technician. Currently, Dr. Cone is the owner of Nuance Dental Specialists, a private practice dental clinic limited to prosthetic dentistry in Portland, ME. He is also Editor in Chief of the American College of Prosthodontists quarterly publication, The Messenger.


Melinda Heryford, MBA
While working in dentistry over the last three decades Melinda understands what it takes to make a dental practice successful. The practice that excels is the one with the most present and clear leadership, specific step-by-step business systems, and a team that holds themselves accountable for executing the specific routines for improved results and growth. Melinda’s system for developing doctors, employees and managers, is based on acquiring core practice knowledge and building leadership, communication and relationship skills, for exceptional performance.
Melinda holds an M.B.A. from the School of Management, University of California, Davis.



Christina Fisher; Sedgwick
Christina Fisher is currently working as a Claims Team Lead in the Roseville, CA Sedgwick office. Christina has over 12 years of industry related experience. Her current role supervises claim adjusters from senior examiners to mentoring claim examiner trainees.
As a supervisor, Christina participates in conference calls with clients, attorneys and adjusters to ensure action plans are addressed and resolution of claim files are accomplished. In addition, she regularly assigns new losses, as well as reviews lost time and medical only files. She provides clear and concise direction for her team of examiners.



Bryan Judd, DDS
Dr. Judd graduated from University of the Pacific School of Dentistry in 1984. He has been a clinical instructor for Pacific Aesthetic Continuum and California Center for Advanced Dental Studies and was a Program Director for Frontier Institute. Dr. Judd feels blessed to be associated with all the good people who work so hard to make Sacramento District Dental Society so great. Dr. Judd maintains a general practice in Roseville, California with an emphasis in cosmetic and restorative dentistry.
Dr. Judd and his wife Barbara have four married children and twelve lively grandchildren. A new activity they enjoy together is pickle ball. He enjoys playing basketball and playing keyboards with his band, “Walkin’ the Dawg.”



Mark Malterud, DDS, MAGD
Dr Malterud is a 1983 graduate of the University of Minnesota School of Dentistry and practices General and Family dentistry in St. Paul along with being an adjunct faculty member of the University of Minnesota Continuing Dental Education Department. Dr. Malterud’s practice focuses on comprehensive cosmetic dentistry incorporating Minimally Invasive Dental Procedures. His passions in these areas have allowed him to lecture locally, nationally and internationally. Dr. Malterud is an active member of the American Dental Association, and its state and local components along with the Academy of General Dentistry.


Timothy Mickiewicz, DDS
Dr. Mickiewicz has practiced complex restorative dentistry, management of facial pain and headache, oral medicine, and management of dental sleep medicine for 38 years. For the past decade he has exclusively dedicated his practice to managing the seemingly unmanageable, creating and refining a true collaboration with physicians and dental specialists.


Amy McCreary, M.S., BCBA
Amy McCreary is a Behavior Analyst with Alta California Regional Center, located in Sacramento California. Ms. McCreary is passionate about supporting and empowering individuals with developmental disabilities and their support systems. Her role is consultative in nature providing her the opportunity to consult on cases in which behaviors serve as a barrier to services and independence. Ms. McCreary provides clinical oversight for behavioral services, and educates treatment providers and circles of support on principles of applied behavior analysis, evidence-based practices, and client’s rights.
Ms. McCreary holds a Master’s of Science in Psychology with an emphasis in Applied Behavior Analysis and has been board certified as a Behavior Analyst since 2015. She has worked with individuals diagnosed with developmental disabilities and infants/toddlers identified as at-risk for being diagnosed with developmental disabilities for more than 15 years across home, school, community and center-based settings. Ms. McCreary is dedicated to advocating for quality services, promoting quality of life for individuals with developmental disabilities, and supporting family units remaining intact.



Mary Rettinhouse, MS, BCaBA
Mary Rettinhouse is an Autism Clinical Specialist for Alta California Regional Center located in Sacramento, California. She also holds a leadership position on the California Autism Professional Training and Information Network or “CAPTAIN”. Ms. Rettinhouse has a Masters of Science in Psychology and has been board certified in Behavior Analysis since 2007. She has worked in both the private and public sectors with individuals diagnosed with developmental disabilities for 15 years.


Jennifer Rivas; Sedgwick
Jennifer Rivas is currently a Client Service Director manager with Sedgwick in Roseville, CA. In this role she is responsible for the management of services, expectations and results of existing programs. She measures, analyzes and communicates program results and presents strategies for improvement. Jennifer’s responsibilities also include serving as a single point of contact for all client needs, development and implementation of client-specific service parameters, directing risk management objectives, working closely with operations staff to assure accurate and appropriate claim handling, working closely with broker partners and managing all aspects of client business units for the attainment of established goals.
Jennifer has more than 14 years of experience in the claims industry. She joined Sedgwick in 2006 and has serviced both national and regional organizations. Prior to her current position, Jennifer has held various positions of increasing responsibility, including IAP-Claims Representative, Claims Examiner, and Team Lead. Jennifer has strong communication and problem-solving skills with the ability to quickly make reasonable and appropriate decisions.



Ruchi Sahota, DDS
Dr. Sahota attended UOP for dental school and completed a GPR at the VA Palo Alto Medical Center in 2005. She is a general dentist in Fremont, CA and is on staff at Washington Hospital. Her organized dentistry’s leadership roles include being a consumer advisor for the American Dental Association, Associate Editor of the California Dental Association and a member of the Board of Trustees for the California Dental Association.


Theresa Sheppard, RDA
Theresa is an RDA, speaker, consultant, and author with experience in all clinical and administrative aspects of the dental practice. She trains team members and dentists on Risk Management, OSHA compliance, Radiation Safety, HIPAA, Mouth-Body Connection and why we need to implement teledentistry into our practices. Theresa is the Owner/Director of Career Express Dental Assisting School, California Radiation Safety Course Provider, and Dental Board of California Continuing Education Provider in addition to being the founder and COO of Care 2 U Teledentistry Services.


John Sillis, Esq.
Mr. Sillis is a member of the Sacramento based firm Zaro & Sillis. He earned a bachelor’s degree in Nursing from Holy Family College in Philadelphia in 1977. He then earned a master’s degree in Nursing with a minor degree in Nursing Administration through the Wharton School of Business in 1978. He came to California in 1980 in the U. S. Air Force, stationed at Travis Air Force Base until 1986. He graduated from the University of the Pacific, Mc George School of Law in 1988. He has practiced exclusively in the area of medical/dental malpractice defense.


Paulina Song, MHA
Ms. Song is the owner of Lake Merritt Dental in Oakland, CA, a founding board member of the San Francisco Bay Area chapter of AADOM, and proud recipient of the 2015 AADOM Green Leader award for her leadership at Lake Merritt Dental. After 10 years of management and technology consulting in the dental industry, Paulina co-founded the dental tech company, Zentist, to bring automation to dental insurance claims processing and revenue cycle management. She is a member of Women Healthcare Executives, the California Association of Healthcare Leaders (American College of Healthcare Executives), and currently serves on the Associate Board of the Alameda Health Systems Foundation.


Jonathan Szymanowski, DMD, MMSc
Dr. Szymanowski is a diplomate of the American Academy of Periodontology. He received his dental degree and postdoctoral degree from the Harvard School of Dental Medicine. He maintains a private practice in periodontics in Sacramento, California.


Christine Taxin
Ms. Taxin, with over 30 years in the dental and medical fields, owns a management consulting company and speaks throughout the country providing dentists and dental office teams with her expertise in medical to dental cross-code billing, administrative systems, internal and external marketing and financial planning. Prior to starting her own company, Christine worked for a large New York City hospital as administrator of a critical department, managed an extensive practice and worked with Coaching Solutions and Dynamic Administrators consulting companies.


William van Dyk, DDS
Dr. van Dyk has been a practicing general dentist for 47 years. Since 1985, he has been presenting to dental personnel on subjects ranging from Practice Management, Practice Transitions, and Early Practice Development. He is a faculty member at the UOP Dugoni School of Dentistry, and currently serves as a judge of the success of the Practice Management online program where students manage a virtual practice for one senior quarter. He also taught for 20+ years in the Emergency Department at the dental school.


Ash Vasanthan, DDS, MS
Dr. Vasanthan is a Board-Certified Periodontist practicing in the Roseville and Citrus Heights area with practice limited to Periodontics and Dental Implants. He is a Diplomate of the American Board of Oral Implantology and the International Congress of Oral Implantology. He is currently the Editor-in-Chief of Nugget (SDDS Publication).


Rashidah Wiley, DDS
Dr. Wiley is from Sacramento, CA and attended college at CSU, Sacramento majoring in Biology. She attended dental school at Meharry Medical College in Nashville, TN and completed a 1-year AEGD at Shasta Community Health in Redding, CA. Dr. Wiley completed her oral pathology residency at New York Presbyterian, Queens in 2015, faculty member at the University of New England and the University of Kentucky.


Peter Worth, DDS
Dr. Worth has a passion and dedication for creating healthy, functional, and beautiful smiles. After graduating from UCLA School of Dentistry in 1972, he began his orthodontic studies at University of Southern California, graduating in 1977. Currently, in addition to his orthodontic practice, Dr. Worth takes great pride in teaching orthodontists how to prepare for becoming Board Certified by The American Board of Orthodontics. Dr. Worth has numerous professional affiliations. One of particular enjoyment is being an Assistant Clinical Professor-member of the Craniofacial Team at UC Davis School of Medicine.

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