Date(s) - November 5, 2020
12:00 pm - 1:30 pm
Webinar: Front Office Study Club – Juggling with Joy
1.5 CEU, 20% • $20 for SDDS Members or Staff
Join your colleagues who are in the front office position and be part of this year’s FRONT OFFICE STUDY CLUB!
This ZOOM meeting will bring together front office team members to discuss many topics that affect their day to day operation and experience. The November topic is “Juggling with Joy – Getting it Done at the Front Desk.” It will go over topics such as productive scheduling, keeping a full schedule, collecting what is produced and more.
This is an interactive meeting where there will be a lot of discussion, polling and breakout groups, so make sure that you have a microphone and camera available if possible.
Melinda Heryford, MBA:
While working in dentistry over the last three decades Melinda understands what it takes to make a dental practice successful. The practice that excels is the one with the most present and clear leadership, specific step-by-step business systems, and a team that holds themselves accountable for executing the specific routines for improved results and growth. Melinda is known as the “Practice Implementer,” in practice development strategies and implementing best business practices in four specific areas: practice systems, empowered people, financial acumen, and satisfied patients.
Melinda brings her business expertise along with years of practical experience to inspire change and transformation. Melinda’s primary focus is building dental teams that produce outstanding results. Her system for developing doctors, employees and managers, is based on acquiring core practice knowledge and building leadership, communication and relationship skills, for Exceptional Performance.
Melinda holds an M.B.A. from the School of Management, University of California, Davis.
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