HR Webinar: Crucial Conversations, Hiring, Firing, Performance Issues

HR Webinar: Crucial Conversations, Hiring, Firing, Performance Issues2019-07-03T14:23:52-07:00
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Date/Time

Date(s) - March 25, 2020
12:00 pm - 1:00 pm


Event Details

California Employers Association • 12:00pm-1:00pm • 1 CE, 20% • Telecom • $59 Member Price

What is an HR Webinar?

An HR Webinar is a one hour online and audio seminar you can listen to with co-workers while you have your lunch or while you are on the road. You will only need a telephone, cell phone and/or computer (computer not required). All you need to do is dial, listen and ask questions if you desire. This webinar has been designed with you in mind!

Course Description:

Workplace conflict haunts organizations every day – it leads to lost productivity, diminished morale and decreased performance. It has a negative effect on your organization’s bottom line through increased employee absenteeism, decreased job performance and poor customer service. This workshop will help employees master skills to successfully resolve conflict situations and avoid future ones.

Learning Objectives:

  • Recognize the negative impacts of conflict
  • Recognize the responsibility to resolve conflicts when they occur
  • Understand the causes of conflict
  • Learn and practice a C.A.L.M. approach to conflict resolution

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