MidWinter Convention & Expo

MidWinter Convention & Expo2019-11-18T11:00:12-08:00

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The MidWinter Convention & Expo is SDDS’ biggest event of the year! It’s a two-day convention and expo held at the Sacramento Convention Center.

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The MidWinter Convention & Expo brings dentists & dental professionals together to:

  • Tons of CE classes available!
  • Enjoy world-renowned speakers on current dental topics and trends
  • Attend the Expo to meet vendor representatives on the latest products and services
  • Build a bond with office team members

Check out our 2020 MidWinter Lineup!


Ron Ask, DDS; Jackson Creek Dental Group (SDDS Member)
Dr. Ron Ask is a graduate of Loma Linda University School of Dentistry in 1977. He received the Omicron Kappa Epsilon award for being in the top 10% of his class scholastically. Also in dental school, he received the outstanding achievement award from the American Academy of Periodontology.

Dr. Ask is passionate in the constant pursuit of excellence in his dentistry. He feels strongly about providing comprehensive and advanced dentistry for his patients. “In the pursuit of becoming a world class dentist, Ron Ask’s mission in life is to build organizations to build people.”

He has enjoyed providing desperately needed dentistry in out-of-the way places like Nicaragua, Mexico, the Marshall Islands, Costa Rica, Peru, Armenia twice, and Egypt most recently. He also enjoys going to dental continuing education classes, gardening and traveling. Locally, Dr. Ask has led JCDG to provide free services around Valentine’s day to needful children for the last 35 years. Now, JCDG coordinates this day with the national and SDDS “Smiles for Kids Day.” To date, JCDG has donated approximately $500,000 worth of services on this day, not including what is done daily for the needy over the last 41 years.

Dr. Ask is honored to be the husband of 43 years to his lovely wife, Jeanine, and proud father to Jerhet, a recent partner at JCDG, and Lawryn, who will hopefully become the latest JCDG partner shortly.


Leon A. Assael, DMD, CMM, FACD, FICD; California Northstate University School of Dental Medicine
Dr. Leon Assael DMD is the Founding Dean of California Northstate College of Dental Medicine. He is Adjunct Associate Professor in Public Health, and Oral Maxillofacial Surgery at University of California San Francisco. He is the immediate past Chair of the Board of the American Dental Education Association. He is Dean Emeritus of the University of Minnesota School of Dentistry and holds an BA from Columbia University and earned a DMD from Harvard University School of Dental Medicine, as well as a Certificate in Medical Management from the University of Kentucky. He completed his residency in Oral and Maxillofacial Surgery at Vanderbilt University.

Dr. Assael was in medical school/hospital-based practice until entering dental education at the University of Connecticut in 1989. He has served as residency program director in Oral and Maxillofacial surgery at the Medical College of Wisconsin, Mount Sinai School of Medicine, the University of Connecticut and Oregon Health & Sciences University. Dr. Assael served as Dean at the University of Kentucky College of Dentistry until 2003, when he was appointed program director then chair of Oral and Maxillofacial Surgery and Medical Director of hospital dentistry at the Oregon Health & Science University.

He is the past editor-in-chief of the Journal of Oral and Maxillofacial Surgery (2001-2011, current co-editor in chief of Oral and Maxillofacial Surgery, past chairman of the Council on Dental Education and Licensure of the American Dental Association, and a diplomate to the American Board of Oral and Maxillofacial Surgery. Dr. Assael is the past chair of the Council of Deans of the American Dental Education Association. In 2001, President George W. Bush awarded Dr. Assael the America’s Promise Award for advancements in oral health in Appalachia achieved by the University of Kentucky faculty. He is the recipient of the Donald Osborn award for outstanding educator in Oral and Maxillofacial surgery. In 2010, the American Association of Oral and Maxillofacial Surgeons awarded Dr. Assael the Board of Trustees special recognition award. Dr. Assael has clinical and research interests in value-based health care, systems based oral health education, dental therapy, bone diseases and nerve injury.



Lois Banta, CEO; Banta Consulting (Sponsored by Care Credit and Weave) Lois Banta is CEO, President and Founder of Banta Consulting, Inc., a company that specializes in all aspects of dental practice management. Lois has over 45 years of dental experience and consults and speaks nationally and internationally. She is the owner and CEO of The Speaking Consulting Network, and a member of several professional organizations.

She can be reached at (816) 847-2055, Email: lois@bantaconsulting.com, info@speakingconsultingnetwork.com
Websites: www.bantaconsulting.com and www.speakingconsultingnetwork.com


Joyce Bassett, DDS, FAACD (Sponsored by DMG America and NSK Dental)
Dr. Bassett practices comprehensive restorative and aesthetic dentistry in Scottsdale, Arizona. She is an Accredited Fellow of the American Academy of Cosmetic Dentistry and President 2015-2016. She is a Diplomate of the American Board of Aesthetic Dentistry, an Associate member of the American Academy of Esthetic Dentistry, a KOIS Clinical Instructor, an active member in the Academy of Fixed Prosthodontics and a Fellow in the AGD. Dr. Bassett is adjunct faculty, where she has taught the aesthetic continuum at the Arizona School of Dentistry. She is a member of the Catapult Group speakers bureau and evaluates new dental materials for them. She was voted top 5 female CE educators, an international lecturer, published author and is a member of the editorial board of several peer-reviewed publications. The cases presented in her lecturers are all published in peer review journals (http://www.drbassett.com/publications.html). She is a recipient of the Lucy Hobbs award for Clinical Expertise, Volunteer Dentist of the Year award for Arizona CASS dental clinic and has received the Give Back a Smile volunteer service award twice.



Jeff Brucia, DDS (Sponsored by GC America, Ultradent, and Kuraray American, Inc.)
Dr. Brucia is a graduate of the University of the Pacific School of Dentistry where he is currently an Assistant Professor of Dental Practice. He is practicing Esthetic and Restorative dentistry full time in San Francisco, California. Dr. Brucia is the Co-Director of the FACE occlusion study club where he chairs the department of Esthetics and Adhesive Material Science. He is the 2011 recipient of the Gordon J. Christensen Recognition Lecturer Award. In 2010, Dr. Brucia was elected a fellow in the American Academy of Esthetic Dentistry and presently serves as Academy Secretary. He has also been selected by Dentistry Today as one of the top clinicians in dental continuing education today.



Leslie Canham, CDA, RDA, CSP
Leslie Canham is a speaker and consultant specializing in Infection Control, OSHA Compliance, Dental Practice Act, HIPAA regulations, and a variety of subjects surrounding accommodating and treating special needs patients. In dentistry since 1972, Leslie lectures nationally and internationally and has earned the reputation as an outstanding speaker in dentistry. Her fast paced, entertaining programs deliver up to date, accurate information that dental teams can relate to. Leslie is also a Certified Speaking Professional, which is a designation conferred by the National Speakers Association. Fewer than 10 percent of speakers worldwide hold this professional designation.

In addition to her busy speaking schedule, Leslie provides in-office training, mock-inspections, dental office audits, consulting, and webinars. Leslie is recognized as a continuing education provider by the Academy of General Dentistry and the California Dental Board. She is also authorized by the Department of Labor as an OSHA Outreach Trainer.



Charles “Cy” Carpenter, MD; Integrative “Health and Wellness” Medicine Physician
Dr. Carpenter graduated from Tulane Medical School and completed his residency in Preventive Medicine. In addition to his traditional medical training, he has pursued extensive studies in integrative and mind-body medicine from well-known leaders in the field of complementary medicine, including Dr. Herbert Benson at Harvard Medical School and Dr. Andrew Weil at the University of Arizona. He received his Board Certification from the American Board of Holistic Medicine and the American Board of Preventive Medicine.

Dr. Carpenter also has a Master’s Degree in Public Health and has studied the ancient healing traditions of Chinese medicine and Ayurvedic medicine. He incorporates the wisdom of these traditions with the latest scientific understanding of the human body to guide his clinical practice. He has also been a tai chi and meditation teacher for the past 15 years. Presently, Dr. Carpenter is the Medical Director of the Sacramento Center for Health and Healing.



Celena Donahue, Health Systems Manager; American Cancer Society
Ms. Donahue is the Health Systems Manager, Primary Care & State Based Systems for the American Cancer Society; West Region. She graduated from California State University, Sacramento in 2008. Her current positions include high-level engagement with Federally Qualified Community Health Centers, Primary Care Associations, Indian Health Services, Tribal Primary care systems, Community Health Workers, Health Plans, State agencies, community-based organizations and regional/local networks. Ms. Donahue provides consultation and Quality Improvement coaching for implementation of evidence-based strategies and ACS cancer control programs. She has extensive knowledge in FQHC/IHS cancer statistics, data analysis, and disease tracking, and is a facilitator for cancer prevention: HPV, colorectal, breast, and lung. She has 17 years of clinical laboratory experience with knowledge of pathology, histology, molecular biology, and cytogenetics.



Donna Drury-Klein, RDA, BS, COO; Foundation for Allied Dental Education (SDDS Vendor Member)
As a veteran registered dental assistant, LaDonna Drury-Klein brings life, energy and inspiration to all her work both in the classroom and in the conference room. As a successful clinician turned educator, Ms. Klein is known for her no-nonsense approach to education with her strong and powerful message to motivate and inspire the next generation of clinical care providers.

Ms. Klein served as a two-time appointee to the Dental Board of California under Governor Gray Davis and has chaired numerous councils at the state and national level in furtherance of the dental assisting profession. In 2011, she founded FADE – the Foundation for Allied Dental Education – a non-profit corporation supporting dental assisting educators and serving as an advocate for improving the oversight of her profession. In 2016, she founded the FADE Institute, an advanced learning institute focused on the advancement of higher education for dental healthcare professionals.



Jaime Gerigk, MSW; Chief Program Officer of Counseling and Outreach at WEAVE in Sacramento
Jaime has worked in the fields of domestic violence and sexual assault for 20 years and medical social work and hospice for 10 years. She has worked in domestic violence and sexual assault programs in California and Michigan as an advocate, counselor, educator, director and currently Chief Program Officer. Her passion is providing domestic violence and sexual violence prevention education for all ages and ensuring survivor-centered, trauma-informed services. WEAVE is the region’s widely respected provider of services for survivors of domestic violence, sexual assault and sex trafficking and is Sacramento County’s sole rape crisis center.



Melinda Heryford, MBA; Dental Practice Enhancement Consultant and Business Strategist (Sponsored by Care Credit)
Melinda holds an M.B.A. from the School of Management, University of California, Davis. Melinda has worked in dentistry over the last three decades and understands what it takes to make a dental practice successful. Melinda is known as the “Practice Implementer,” in practice development strategies and implementing best business practices in four specific areas: practice systems, empowering people, financial acumen, and satisfied patients.

Melinda brings her business expertise along with years of practical experience to inspire change and transformation. Her primary focus is building dental teams that produce outstanding results. Her system for developing doctors, employees and managers, is based on acquiring core practice knowledge and building leadership, communication and relationship skills, for exceptional performance.



Jenny Michel, RDA, BS; Foundation for Allied Dental Education (SDDS Vendor Member)
Ms. Michel is the former program director of the CTE Works program for Placer County Office of Education and is currently an instructor for the FADE Institute. In 2016, Jenny was recognized as a Leading Edge Educator, receiving certification for Online and Blended Course Instruction while continuing on her own educational pathway with both UC San Diego and Brandman University. Most recently she has earned her CTE Teaching Credential in Health Science and Medical Technology from the California Commission on Teacher Credentialing.



Marcella Oster, RDA
Marcella Oster is a current RDA with 37 years’ experience in many areas of the dental field. In 1995 she co-founded and was president of the first female owned hazardous waste treatment facility called EcoSolutions. In 1999 it was acquired by the largest transport and treatment facility of hazardous and bio waste. Marcella is an independent speaker for CDA and co-created one of the first dental hazardous waste training videos offering continuing education and approved by the Dental Board of California. She is a current CE provider and lectures all over California. She donates her extra time at a free dental clinic in Auburn and enjoys assisting at CDAcares.



Paul Raskin, DDS (SDDS Member)
Dr. Raskin graduated from the University of Detroit School of Dentistry in 1964. He passed the California State Boards in 1965 while serving a Rotating Dental Internship at Martinez VA Hospital, Martinez, CA.

Concurrently with private practice in Berkeley, CA and later in Sacramento, CA, he served eight years in the U.S. Army Reserves Dental Corps, being honorably discharged in July, 1977 with the rank of Major. As a private practitioner, he spent several years on the part time Prosthodontic Staff at Highland General Hospital, Oakland, CA. In 1976 he was promoted to Commanding Officer, 6253 General Hospital Sacramento Unit. In 1975 he was appointed Director of the Department of Dentistry at UC Davis School of Medicine with the academic rank of Assistant Clinical Professor, a position he held until returning to private practice in 1977.

With a consuming interest in removable prosthodontics, Dr. Raskin maintains a research laboratory that has brought forth several patents covering important discoveries in the fitting and fabrication of removable prosthodontic appliances.

Over many years, Raskin has studied with Bernie Levin, Earl Pound, Robert Brigante, John Frush, and others. Notable among his mentors was Dr. Gino Passamonti who, in 1964, first suggested we could make our own denture teeth, a concept that has been the basis of Dr. Raskin’s practice, limited to removable prosthodontics, since 1981.



Alex Ray, PT, DPT; North Area Physical Therapy and Aquatic Therapy
Alex Ray graduated with a Bachelor of Science from UC Davis in 2004 with a major in Exercise Science. He then went on to graduate from the University of the Pacific with a Doctor of Physical Therapy in 2007. He has been a practicing physical therapist at North Area PT for 12 years, and took over ownership of clinic in 2012.

Initially Alex’s continuing education focused on athletes and he was certified as a strength and conditioning specialist. As he worked in private outpatient PT, he became more interested in the weekend warrior and the aging population that was motivated to stay active. A long term manual therapy program was completed at Folsom Physical Therapy, which teaches the Nordic system of hands on PT, heavily focused on the cervical and lumbar spine.



Jessica Rector, MBA (Sponsored by BPE Law Group and Tri Counties Bank)
The top mindset and burnout expert, Jessica is the authority on turning your negative thoughts into positive action. As a former TV talk show host and award-winning #1 sales producer at a Fortune 100 company, she helps you Blaze Your Brain to get more done with less burnout. Jessica has written nine books, and as a #1 best-selling author, she works with leaders, teams, and organizations like NBCUniversal, Dallas Mavericks, and American Airlines to fire up your thinking, extinguish burnout, and ignite your people (while having a lot more fun)! Jessica has been seen on ABC, NBC, CBS, and FOX for creating and igniting change. She is also mom to Blaise, the youngest published author in the United States.



Michael Scherer, DMD, MS, FACP; (Sponsored by Zest Dental Products)
Dr. Michael Scherer is an Assistant Clinical Professor at Loma Linda University, a clinical instructor at University of Nevada – Las Vegas, and maintains a practice limited to prosthodontics and implant dentistry in Sonora, California. He is a fellow of the American College of Prosthodontists, has published articles, DVD training series, and in‐person and online courses related to implant dentistry, clinical prosthodontics, and digital technology with a special emphasis on full‐arch reconstruction. As an avid technology & computer hobbyist, Dr. Scherer’s involvement in digital implant dentistry has led him to develop and utilize new technology with CAD/CAM surgical systems, implement interactive CBCT implant planning, and outside of the box radiographic imaging concepts. Dr. Scherer also maintains online education: Formal online courses and popular YouTube channels.



Theresa Sheppard, RDA; Theresa Sheppard Solutions
Theresa is a Registered Dental Assistant, speaker, consultant and author, with experience in all clinical and administrative aspects of the dental practice. This, coupled with her extensive hands-on experience of over 35 years, including over 25 years as an office administrator, uniquely qualifies her to train dental teams and develop leaders. She trains on risk management, HIPAA, insurance coding and billing, and mouth-body connection. Her priority is to protect the clinical and financial integrity of your practice.

Theresa’s passion for dentistry and love of teaching merged when she became the owner and director of Career Express Dental Assisting School, as well as a California Radiation Safety Course Provider and Dental Board of California Continuing Education Provider. Theresa is the founder and managing partner of “Care 2 U Tele-Dentistry Services.” She is dedicated to breaking the barriers between oral care and total health by bridging technology with comprehensive care to deliver oral care services to those without access.

Theresa is a member of many professional organizations including Speaking Consulting Network, AAOSH, American Association of Dental Office Management and Dental Codology Consortium. She is privileged to serve on the Congressional Veteran’s Advisory Council based in Modesto.



Jamison Spencer, DMD, MS
Dr. Jamison Spencer is the director of Dental Sleep Medicine for the Center for Sleep Apnea and TMJ, in Boise Idaho and Salt Lake City, Utah. Dr. Spencer has personally treated thousands of patients with sleep apnea and TMJ problems, and now focuses on helping dentists help their patients with such problems.

Dr. Spencer is the Past-President of the American Academy of Craniofacial Pain (AACP), a Diplomate of the American Board of Craniofacial Pain, a Diplomate of the American Board of Dental Sleep Medicine, a Diplomate of the American Board of Craniofacial Dental Sleep Medicine and has a Masters in Craniofacial Pain from Tufts University. He taught head and neck anatomy at Boise State University, is adjunct faculty at the University of the Pacific School of Dentistry, and the University of North Carolina at Chapel Hill. Dr. Spencer has been invited to give lectures on TMD, Dental Sleep Medicine and head and neck anatomy throughout the United States at every major dental meeting, Canada, Central and South America, the Caribbean, Australia, Europe and India. Dr. Spencer created Spencer Study Club, an online education, mentoring and implementation program to help dentists and their teams help more of their patients with sleep apnea and TMJ disorders.

Dr. Spencer now lives in Pleasant View, Utah with Jennifer, his wife of 28 years. They have 6 children, 3 of whom are still at home. Dr. Spencer enjoys outdoor activities including running, skiing, waterskiing and mountain biking, and can still out ski all of his children and recently ran a Boston qualifying marathon time.



Mercy San Juan Medical Center Trauma Team
MSJMC is a level II ACS verified trauma center. Our trauma center offers state of the art equipment and dedicated trauma rooms with specialized trauma nurses, techs, and social workers. All of our trauma surgeons are board certified in surgical critical care from the American Board of Surgery. As part of the Trauma Center Stop the Bleed is taught free of charge to the members of the community by the trauma team which includes trauma surgeons and registered nurses.



John Urrutia, CPA; MUN CPAs (SDDS Vendor Member)
John Urrutia has been providing public accounting, tax, business and strategic consulting services for over 30 years and is a principal at MUN CPAs. John is in charge of the dental division at the firm and has many years of helping his dental clients make the right decisions for their business and life goals.



Michael Wilgus, Director of Strategic Relations; TDSC
As Director of Strategic Relations for The Dentists Supply Company, Michael creates and implements strategies designed to grow and improve the TDSC.com business as a benefit to members of organized dentistry. He deploys the TDSC experts and resources needed to empower dentists to gain more control of the costs of instruments and supplies, and practice dentistry on their own terms.

Michael has spent more than a decade in the dental industry, including owning a dental consulting company. His professional experience includes working as a Regional Development Manager at Align Technology, as well as serving on its leadership council, and working as a Specialty Regional Director for Pacific Dental Services.

In addition, Michael has both pharmaceutical and medical device industry expertise and has served on two national advisory panels. He has also worked for Apple, Inc. as a Director of Sales.

Thursday, February 6, 2020

7:30am-9:30am • 2 CEU, CORE
How to Make Infection Control Sticky
Leslie Canham, CDA, RDA, CSP

Recent breaches in infection control demand that we review and update our infection control knowledge, skills, and procedures. In this course, learn how to update existing infection control practices to meet the dental board and current CDC Guidelines. Examples of infection control DOs and DON’Ts and hands on demonstrations will provide the participant with valuable tips. (Meets license renewal requirements for infection control)

  • Understand how to incorporate the CDC Guidelines in your practice
  • Learn how to achieve a culture of infection control and safety compliance though teamwork
  • Identify resources for infection control and safety

8:00am-9:30am • 1.5 CEU, CORE
Silence Doesn’t Work Here: How to Recognize, Respond and Refer for Domestic Violence
Jaime Gerigk, MSW; WEAVE

1 in 3 women and 1 in 4 men have experienced some form of physical violence by an intimate partner. Medical providers play a critical role in providing support and resources for patients experiencing intimate partner violence. Learn:

  • How to recognize the signs of domestic violence and where to refer for services and support
  • Mandated domestic violence reporting responsibilities for medical providers
  • How to provide a trauma-informed response
  • Employment protections for victims of domestic violence

8:00am-9:30am • 1.5 CEU, CORE
Toothbrushes or Tombstones
Theresa Sheppard, RDA

Dental bacteria is DEADLY, especially in patients that have other health conditions such as diabetes or cardiac disease. We are the professionals; we must be the ones that share this information to not only address the quality of life, but also to save lives! Are we “just” a Dentist, or are we Oral Physicians?

  • The REAL reason we should be doing a thorough health history review
  • Identify potential serious systemic diseases the patient may not be aware of
  • Use a collaborative approach and treatment plan that cares for the whole patient

8:00am-9:30am • 1.5 CEU, 20%
Secrets to Case Acceptance and Longevity
Joyce Bassett, DDS, FAACD (Sponsored by DMG America and NSK Dental)

This program is designed for the entire team and will boost your case acceptance and the longevity of your restorations. Improve treatment presentation and increase case acceptance. The patient will understand what life will be like with these new restorations. The team and dentist will work together to eliminate the gap between the practice’s vision and reality.

  • Boost your case acceptance
  • Build a supportive network and elevate your verbal skills
  • Integrate function and maintenance to gain longevity and predictability

8:00am-9:30am • 1.5 CEU, 20%
10 Top Management Tools for a Successful Practice
Lois Banta, CEO Banta Consulting (Sponsored by Weave)

Designing systems and protocols for a good foundation of production and collections can be quite a challenge. This seminar is designed to identify strategies and systems to keep your finger on the pulse of the practice and identify the top 10 must have systems that need to be in place to achieve optimal results.

  • Hire and train for great teams
  • Choreographing scheduling and collections for ultimate success
  • Learn key strategies and communication skills to grow your practice forward

8:30am-9:30am • 1 CEU, CORE
Cancer Prevention through HPV Vaccination: An Action Guide for Dental Health Care Providers
Celena Donahue, Health Systems Manager; American Cancer Society

HPV vaccination and dental professionals play important roles in cancer prevention. We will help identify the appropriate HPV vaccination schedule based on a patient’s age, as well as help implement effective techniques to collaborate and engage the entire health team in cancer prevention.

  • Know your unique role
  • Practice cancer prevention
  • Refer patients for vaccination

9:45am-12:15pm • 2.5 CEU, 20%
The Power of Confident Communication
Jessica Rector, MBA (Sponsored by Tri Counties Bank)

Everyone thinks they communicate well but most people don’t. Organizations lose over $11,000 a year per employee due to poor communication. Find out how communication begins before you utter a single word. Learn to better converse with your clients and team to improve patient satisfaction and care, and build a stronger, more unified team.

  • Communicate with different personalities for improved patient care and relationships
  • Celebrate and recognize others, creating stronger teams and increased engagement
  • Use effective communication to become a more powerful leader, team player, and practice

9:45am-12:15pm • 2.5 CEU, CORE
Cutting Edge Technology with Digital Design
Joyce Bassett, DDS, FAACD (Sponsored by DMG America and NSK Dental)

This program explores state of the art real-time digital design and links 3D prosthetic planning with fundamental smile design principles. Learn how to evaluate critical parameters to prevent problems prior to their occurrence from diagnosis to wax up and final fabrication of the ceramics. The goal of this program is to decrease both the dentist’s chair time and ceramic remakes.

  • Knowledge of real-time digital smile design for both composite provisionals and final porcelain restorations
  • Integrate sound occlusal principles to create synergy between form and function
  • Identify and address difficult clinical situations and verbiage to control your patients’ expectations

10:00am-11:30am • 1.5 CEU, 20%
Anatomy of a Winning Team… A Recipe for Success
Lois Banta, CEO; Banta Consulting

This program is designed to identify team challenges in attitudes and work performance and offer concrete, positive solutions to re-motivating and re-energizing one and all. Together we will identify the symptoms of an unhappy practice and/or an under-appreciated team and doctor. Sometimes the solutions are right in front of you. Learning objectives:

  • Creating contagious positive attitudes
  • Simplifying systems and protocols for team development
  • Designing and implementing effective morning huddles and team meetings

10:00am-12:00pm • No CEU
What You Need to Know About the New Tax Laws for You and Your Practice
John Urrutia, CPA; MUN CPAs (SDDS Vendor Member)

This class will cover the following topics:

  • Business taxes and retirement options
  • Your individual federal tax options
  • Does California comply to these new rules?

10:00am-12:00pm • 2 CEU, CORE
The Latest and Greatest OSHA Manual – Train & Gain
Donna Drury Klein, RDA, BS & Jenny Michel, RDA, BS; FADE (SDDS Vendor Member)

Fact: the number of qualified, credible in-office consultants/trainers in the area of infection control and OSHA compliance has shrunk. The time has come to help train the trainers in the office on how to effectively provide initial training as well as annual review in order to facilitate your own compliance program.

  • Ensure participants understand that OSHA training is topic-specific and the focus of each area
  • Ensure participants understand the difference between OSHA and infection control training
  • Provide the resources necessary to establish and maintain your own OSHA training program

10:00am-12:00pm • 2 CEU, CORE
The Perfect Morning Huddle – The Key to Your Ideal Clinical Day
Leslie Canham, CDA, RDA, CSP

Learn how to execute an effective morning huddle so you can be more productive with less stress. When every team member understands scheduling techniques that fit your personal work style, you can experience your ideal clinical day. Learn how to accommodate emergencies, see patients with immediate treatment needs, and get new patients scheduled promptly without working into your lunch break or overtime.

  • Identify and correct problem areas in scheduling
  • Elevate verbal skills for effective patient and inter-office communication
  • Execute effective patient hand off to scheduling coordinator

10:00am-12:30pm • 2.5 CEU, CORE
All TMJ Patients Are N.U.T.S.*, Right? How to Evaluate, Diagnose and Treat the Most Common TMJ Problems
Jamison Spencer, DMD, MS

TMJ disorders are one of those areas where almost every dentist feels uncomfortable. In dental school we didn’t get much classroom information, and little or no clinical experience. Our treatments in practice are often hit and miss. This program includes a review of the relevant anatomy and discusses simple examination, diagnosis and treatment techniques that will allow you to help many more TMJD patients. (*Not Understanding Their Symptoms)

  • Review and remember the relevant anatomy of the head and neck
  • Understand principles of examination and evaluation for TMD
  • Have a straightforward way to diagnose and treat the most common TM disorders

1:30pm-2:30pm • 1 CEU, CORE
Your Posture Does Not Lie
Cy Carpenter, MD

Musculoskeletal alignment is one our most important factors for health. Postural alignment is the basis of movement patterns and our everyday dental practice activities either place us more or less into improper alignment. It is vitally important to have your posture assessed and corrected to prevent a deterioration of your health.

  • Understand prevalence of musculoskeletal disorders among oral health professionals
  • Identify how postural imbalances affect your overall health
  • Learn how postural therapies can impact your alignment positively

1:30pm-2:30pm • 1 CEU, 20%
Playing the Insurance and Accounts Receivables Game…Your Way
Lois Banta, CEO; Banta Consulting (Sponsored by Care Credit)

Are your accounts receivables out of control? Does your insurance claims report weigh more than your desk? Learn to develop proven systems to track A/R more effectively and follow up on past due claims more efficiently without stressing yourself to the max. Design systems for collecting from patients without being perceived as the bad guy.

  • Communication skills
  • Identifying insurance and financial guidelines, plus creative financing
  • Producing narratives, reports, tracking claims, and accounts receivable

1:30pm-3:00pm • 1.5 CEU, CORE
Snapshots Prevent Mugshots
Theresa Sheppard, RDA

Lack of training is a dangerous way to do business. Snapshots typically reveal $2,000.00-$10,000.00 per month in unbilled or misbilled revenue. Insurance fraud is definitely not a road you want to take. Fraud can lead to fines, disciplinary action, license probation or revocation, and possible incarceration.

  • Identify areas that can have a negative clinical and financial impact on your practice
  • Healthcare fraud does not have to be intentional; auxiliaries are not exempt from prosecution
  • Learn how proper documentation can help keep you out of court

1:30pm-4:00pm • 2.5 CEU, 20%
Break Through Dental Burnout
Jessica Rector, MBA (Sponsored by BPE Law Group)

Research shows 79% of people are in burnout. It isn’t an employee issue, it’s an organizational issue, affecting staff, patients, and dentists. Too much routine in your work days leads to burnout. Discover how to disrupt your days and tackle the contributing factors of dental burnout. It’s time to be proactive about your health and stress, so you can better help your patients be more proactive with their dental care.

  • Identify stressors that trigger burnout, leading to improved performance, and patient satisfaction
  • Create boundaries and form productive work habits, ensuring greater life balance
  • Implement and practice techniques on the spot to eliminate stress and improve attitudes toward patients

1:30pm-4:30pm • 3 CEU, CORE
Real World Cosmetic Dentistry: Faults, Failures and Fixes
Joyce Bassett, DDS, FAACD (Sponsored by DMG America and NSK Dental)

Systemized techniques are presented to treat every aspect from simple to complex cases involving veneers, crowns and implant restorations in the aesthetic zone. You will learn new concepts in preparation design, and create predictability for the ceramist, while minimizing tooth preparation for the patient. Identify which adhesives and restorative materials work best for maximum predictability.

  • Master basic preparation design principles by using composite provisional augmentation, followed by depth cutters across the facials to facilitate preparation and attain minimal tooth reduction
  • Sharpen your understanding of adhesives and restorative materials so the team knows what systems to use and their limitations
  • Understand distinctive steps in customization of a screw retained implant provisional in the aesthetic zone and impression techniques that obtain imperceptible implant restorations

1:30pm-4:30pm • 3 CEU, CORE
Obstructive Sleep Apnea: Looking Beyond the Teeth and Saving Lives!
Jamison Spencer, DMD, MS

Dentists are uniquely positioned among healthcare providers to easily evaluate for signs of obstructive sleep apnea (OSA). Oral appliance therapy performed by a qualified dentist can also be an effective treatment, literally saving lives. Dr. Spencer will review the basics of normal sleep, snoring and OSA in adults and children. He will also cover diagnosis and treatment of OSA, including the dentist’s role and appliance selection.

  • Understand normal sleep, how to improve sleep, and how OSA affects adults and children
  • Become familiar with the dental aspects of screening for OSA
  • Recognize how to choose the best oral appliance for your specific patient

3:00pm-4:30pm • 1.5 CEU, CORE
Stop the Bleed
Mercy San Juan Medical Center Trauma Team

A person who is bleeding can die from blood loss within five minutes. Thus, it is critically important to quickly stop blood loss. Those nearest to someone with a bleeding injury can make a life-saving difference, if they are adequately trained.

  • Participants will be able to recognize a bleeding emergency
  • Participants will learn basic bleeding control techniques such as direct pressure, wound packing and tourniquet application
  • Participants will learn how to use everyday materials (t-shirts, belts, etc.) to stop the bleed

3:00pm-4:30pm • 1.5 CEU, 20%
High Impact Communication: Words to Use and Words to Lose
Lois Banta, CEO; Banta Consulting (Sponsored by Care Credit and Weave)

Have you ever felt as though your communication wasn’t effective? In this course you will learn failsafe ways to communicate with patients, office members, and each other. Learn the key do say/don’t say strategies that can result in case acceptance, timely payments, and effective scheduling. Turn patient needs into wants at key communication moments. You will learn how to:

  • Implement effective communication guidelines for scheduling and reducing open time
  • Discuss treatment plans, diagnoses, and financial arrangements, and to handle objections
  • Manage handoffs from clinical staff to administrative staff and vice versa

3:00pm-5:00pm • 2 CEU, CORE
California Dental Practice Act
Leslie Canham, CDA, RDA, CSP

Are you IN or OUT of compliance? Come to this mandatory license renewal course for updates on current laws that affect dentistry. Topics will include scope of practice, violations of the dental practice act and attending regulations, citations, fines, license actions, mandatory reporter obligations, prescription writing regulations, license renewal requirements, and determining the legal use of utilizing dental auxiliaries.

  • Understand scope of practice, violations and attending regulations
  • Learn about new duties and settings and license renewal requirements
  • List required postings for dental practices

3:30pm-4:30pm • 1 CEU, CORE
HIPAA: Highlights, Hoopla & Hooey
Theresa Sheppard, RDA

Putting together a comprehensive HIPAA protocol and policy program can be a daunting task. Audits are happening! Be prepared. Gain a better understanding of the 25 steps required to achieve compliance and protect both patients and the practice.

  • Discover what is included in comprehensive risk analysis
  • Understand breach notification; who must be notified and when
  • Identify how to avoid fines that could place the practice in financial ruin

Friday, February 7, 2020

7:30am-9:30am • 2 CEU, CORE
California Dental Practice Act
Marcella Oster, RDA

All licensed professionals are required to take this class for license renewal. CDPA, scope of practice, medication prescribing and how to identify and respond to possible victims of violence or neglect. Learning all this will help ensure that we practice legally and safely.

8:00am-9:30am • 1.5 CEU, 20%
Where Saving Dollars Makes Sense: Fine Tuning the Supply Side of Your Practice
Michael Wilgus, Director of Strategic Relations; TDSC

This course is designed to give dental practices a systematic approach to achieving an optimum administrative supply ratio. The methodologies introduced in this course can be translated to all areas of a dental practice, including SMART goals, SWOT analysis, and a bottom up approach to strategy development. All of these concepts are then put into context using 3 different case studies in practices of various sizes and dynamics.

  • Manage your practice operations more effectively, allowing for improved focus in decision making
  • Analyze practice data, fixed, and variable expenses to evaluate performance and plan for the future
  • Develop a bottom up business strategy focused on people, processes, and systems in the practice

8:00am-9:30am • 1.5 CEU, CORE
Silence Doesn’t Work Here: How to Recognize, Respond and Refer for Domestic Violence
Jaime Gerigk, MSW; WEAVE

This course is a repeat from Thursday at 8:00–9:30am

8:00am-9:30am • 1.5 CEU, CORE
3 Point Exam – “Smooth Like Butta” Exam that Significantly Impacts Patient Care
Melinda Heryford, MBA (Sponsored by Care Credit)

Exams – the single most important system and the one thing a busy practice has the least time for. Transform this with a straightforward exam process resulting in a “smooth like butta” exam every time. Course objectives:

  • Discover the process for syncing with the doctor in detection and diagnosis
  • Learn the top three ways to include the patient in exam findings
  • Understand the steps for assuring that the patient commits to planned treatment

8:00am-9:30am • 1.5 CEU, CORE
Mastering the Art of Denture Practice
Paul Raskin, DDS (SDDS Member)

Dr. Raskin’s nearly sixty years of prosthetic practice experience is boiled down to a 90 minute problem solving discussion of instruments and techniques that keep edentulous patients comfortable, functioning and smiling with beautiful new teeth. Minimize corrections and adjustments, learn time saving shortcuts to success and enjoy the opportunity to change people’s lives for the better. Learning objectives:

  • What to do when anything goes wrong – before, during and after delivery
  • How to refer gracefully… and when
  • How to work within reduced fee situations (Medi-Cal, etc.)

9:45am-11:45am • 2 CEU, CORE
Safety, Violence and OSHA
Marcella Oster, RDA

Get into compliance when it comes to CAL OSHA changes and challenges. While this class will cover front and back office, everyone is welcome. Get up-to-date training on changes in many areas of the dental office, including labeling/storage of hazardous waste and using safety data sheets. Learning objectives:

  • Protect staff as well as patients from violence in the workplace
  • Learn preventative measures and plan staging areas
  • Deal with spills in various ways

9:45am-11:45am • 2 CEU, 20%
Master Your Inner Communication for Exceptional Leadership
Jessica Rector, MBA

Your inner game is 98% of success, yet most of the time you focus on what you’re doing externally. Exceptional leadership is at the core of successful practices and patient care. Discover Jessica’s seven C’s leadership process to better engage others, develop thriving communication, and create a culture where your patients know they will get the best care possible. Takeaways:

  • Develop thriving teams with open and honest feedback, improving relationships and patient satisfaction
  • Establish a culture of appreciation, celebration, and purpose to decrease turnover
  • Lead in a way that encourages courageous conversations, inspiring greater trust and engagement

9:45am-11:45am • 2 CEU, CORE
Prescription Drugs: What You Need to Know in Your Practice
Leon A. Assael, DMD, CMM, FACD, FICD; California Northstate University School of Dental Medicine

A typical dental patient age 60+ is taking 5-7 medications now and has had prescriptions for many more in the last year. Most of these prescriptions will have an impact on oral health, oral health interventions and the outcomes of oral care. This session will allow the practicing dentist to develop an organizational understanding of how to assess the impact of medications on oral health and dental care. Several “pearls” that should cause high alert by the dental team will be presented including a case-based discussion of outcomes of oral care that are substantially impacted by medications for systemic diseases.

9:45am-12:45pm • 3 CEU, CORE
Conservative Adhesive Materials & Techniques
Jeff Brucia, DDS (Sponsored by GC America, Ultradent, and Kuraray)

Restorative care demands continuous learning in the areas of material science and restorative technique. The numerous choices in restorative materials has confused the clinician as to what is best indicated in a given situation. This lecture course provides an overview of the direct restorative options you should be considering today as well as a comprehensive discussion of the ever-changing world of dentinal adhesives. Learning objectives:

  • Review the options available in adhesive systems including the new advancements in glass ionomers and bioactive materials
  • Eliminate the frustration of post-operative sensitivity and restorative failure
  • Techniques and material selection for near or direct pulp exposures

10:00am-11:30am • 1.5 CEU, 20%
Switch It to Solve It – Fabulous Hello to a Memorable Goodbye
Melinda Heryford, MBA

Team members are loaded with details and data. Discover systems to reduce the workload on the team, leading to increased productivity. Smooth systems enhance patient perception and trust, while eliminating uncomfortable moments. Moving from “old school” systems to “new progressive” processes leads to more rave reviews and referrals, and increased patient acceptance.

  • Collect all data for accuracy; get it right the first time
  • Teach patients onboarding and accountability for seamless service and complete interactions
  • Trigger trackable treatment follow-up
  • Discover steps to a statement free practice

10:00am-12:00pm • 2 CEU, CORE
How Many Felonies Did You Commit Today?
Theresa Sheppard, RDA

Coding and billing are areas that have the most financial impact on your practice, and that impact can be profitable or catastrophic. Discover how proper billing can lower risk and increase legitimate reimbursement.

  • Learn why proper billing procedures mitigate the risk of being accused of fraud
  • Discover the eight common items that have a negative impact on your practice
  • View sample narratives for common procedures and learn why coding is a team approach
  • Understand the significance of “supervised neglect”

10:00am-12:30pm • 2.5 CEU, CORE
Are We Ready For Digital Dentistry, Intraoral Scanning, and 3D Printing? What Works and What Doesn’t
Michael Scherer, DMD, MS

Are you confused about digital dentistry and what to do first? Have you gotten a scanner and are unsure of how to use all of the features? This comprehensive clinical-based program will provide a systematic approach aimed at helping clinicians to review current and future trends in digital dentistry, how we utilize digital technology, and what we do to maximize the effectiveness of the latest digital technologies. The presentation will be focused upon clinical workflows and where digital dentistry works, when it falls short, and how we work around challenges.

1:30pm-3:30pm • 2 CEU, CORE
Ergo, PT, and Pain…Oh My!
Alex Ray, PT, DPT & Ramona Lazar, PT, DPT; North Area Physical Therapy

This course will focus on the ergonomic challenges of the various jobs within the dental profession. Learning objectives:

  • Back pain and your profession
  • Protect your neck, it has a big influence on the TM joint
  • Ergonomics and exercise are your maintenance tools

1:30pm-3:30pm • 2 CEU, CORE
Stop the Bleed
Mercy San Juan Medical Center Trauma Team

This course is a repeat from Thursday at 3:00–4:30pm

1:30pm-3:30pm • 2 CEU, CORE
Infection Control
Marcella Oster, RDA

Got diseases? This two-hour course meets license renewal requirements and will be fun and interactive. Learn steps to take to prevent injuries and infections. Current CDC guidelines and Dental Board standards and standard operating procedures will be included.

1:30pm-4:00pm • 2.5 CEU, 20%
From Frazzle to Flow – Five Powerful Practice Systems That Shift Team Drift to Team Flow
Melinda Heryford, MBA

Five powerful practice systems that shift team drift to team flow. Team drift is the most common source of difficulty in teamwork; passing information from the doctor, to the clinical team, to admin team to the office manager is overwhelming. Learn the five magic bullets to dream team systems. Stop drift and get into the team flow.

  • Learn systems to “be on the same page”
  • Discover the process for being able to count on each other for each step in the process
  • Understand the steps that guarantee you are in the loop and have what you need

1:30pm-4:00pm • 2.5 CEU, 20%
Successful Practice Development: Patient #1 – #5,000
Ron Ask, DDS (SDDS Member)

Success is built daily on systems – systems drive processes and processes drive people. Learn secrets of 40 years of success in a private group practice! Have fun and satisfaction daily as the practice grows year after year. Invest 10% more time/energy to create 100% more success. This program will include systems, incentives for staff, transition strategies and what not to do over your practice career. You will also learn:

  • Seven systems to build the basis of a well-run and profitable dental organization
  • Organizational charts that work
  • Practice transition strategies – selling fractions of your practice incrementally and more

1:30pm-4:30pm • 3 CEU, CORE
Diagnosis and Treatment Planning Full-Arch Implant Rehabilitation
Michael Scherer, DMD, MS (Sponsored by Zest)

This program will provide a clinical and literature based systematic approach aimed at helping clinicians with treatment planning and the decision-making process for edentulous and partially edentulous patients with fixed and removable prostheses. This process requires balancing patient preferences and finances with a number of clinical factors. Specific clinical procedures and steps will be outlined including clinical and laboratory techniques.

1:30pm-4:30pm • 3 CEU, CORE
Mastering Adhesive & Restorative Dentistry
Jeff Brucia, DDS (Sponsored by GC America, Ultradent, and Kuraray)

A brief review of dentin bonding techniques and materials will kick off a comprehensive presentation on the careful planning and systematic coordination of the preparation, temporization, laboratory fabrication and placement of these restorations. Partial and full coverage restorations, adherent to the tooth to emphasize strength, vitality and aesthetics, will continue to increase your patients’ expectations in your delivery of quality care. Learning objectives:

  • Review of current dentin bonding systems best indicated with the indirect restoration
  • Techniques for the preparation, impressions, temporization, lab communication, material selection and cementation of indirect restorations
  • Step by step techniques for the repair of a fractured porcelain restoration
Sponsor and exhibitor listings coming soon!

McClellan Conference Center
5411 Luce Ave, McClellan Park, CA 95652
(916) 877-8159

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Note: If you are a current SDDS DHP Member, please call into our office at (916)446-1211 and we will sign you up!

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